Refund Policy

At Paraphrasely.com, we want our customers to be fully satisfied with the services they receive. If for any reason you are not happy with your purchase, we offer a refund process, provided you meet certain conditions. Please review this refund policy carefully before purchasing any of our subscription plans.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

1. Unused Queries: Your refund request must be based on a plan with a significant portion of unused queries. If you have used a substantial part of the plan, the refund request may not be eligible.
2. Time Limit for Refund:
   • Monthly Subscribers: Refunds can be requested within 15 days of the purchase date.
   • Weekly Subscribers: Refunds are not available for weekly subscriptions, whether renewable or non-renewable.

Please note that any refund requests made after the specified time limits will not be processed, even if the plan remains unused.

How to Request a Refund

If you wish to request a refund, you must follow these steps:

1. Contact Us: Go to our Contact Us page and submit a refund request form.
2. Provide Required Information: Make sure to include your email address, plan details, and reason for requesting a refund.
3. Wait for Response: Our customer service team will review your request and respond within 1-2 business days.

Once we receive your request, our team will evaluate the unused portion of your plan to determine if you qualify for a refund.

Refund Process Details

Once we determine that you are eligible for a refund, the process will proceed as follows:

1. Refund Eligibility Review: We will assess the unused portion of your plan, including how many queries have been used, and calculate the refund based on that.
2. Notification: We will notify you via email whether your refund request has been approved.
3. Refund Transfer: Once approved, the refund will be processed and transferred back to the payment method used for the original purchase. Please allow 5-7 working days for the funds to be transferred.

Non-Refundable Items

Refunds cannot be issued for the following items:

1. Discounted or Special Offer Plans: No refunds are provided for plans purchased with special offers or discounts.
2. Non-Renewable Subscriptions: If your plan is non-renewable, it is not eligible for any refund.
3. Add-ons and Extras: Add-ons purchased alongside a plan are non-refundable under any circumstances.

Please ensure you review the type of plan and any special offers before making a purchase to avoid misunderstanding.

Refund Calculation

The refund amount is based on the following:

1. Used Portion of the Plan: The refund will be calculated by considering the portion of the plan that was used. This includes the number of queries processed and words checked within your plan.
2. Bank Charges: Any bank processing fees or transaction charges incurred during the refund process will be deducted from the total refund amount.

We aim to be as transparent as possible with our refund process. The total refund amount will reflect the actual usage of the service.

Manual Cancellation of Subscription

If you want to cancel your subscription, you have the following options:

1. Self-Cancellation: You can cancel your subscription directly through your account profile.
2. Contact Us for Cancellation: If you prefer, you can contact us via the Contact Us page to request a cancellation. Please note that it may take 2-3 business days to process cancellation requests submitted this way.

Terms for Service Cancellation by Paraphrasely.com

We reserve the right to cancel or suspend your subscription if:

1. Violation of Terms: You violate the terms of service or breach any agreements made with Paraphrasely.com.
2. Improper Usage: If we observe that your usage patterns violate the normal usage policy, we may cancel your subscription.
3. Customer Request: If we receive a request from you to cancel the subscription.
4. Reputation Threat: If we suspect that you are attempting to damage the reputation of Paraphrasely.com in any way.
5. Legal Issues: If we receive abuse complaints from law enforcement or other authorities regarding your actions.

In such cases, we will notify you via email, and the cancellation will take effect immediately.

Important Notes

• Policy Changes: This Refund Policy may be updated or changed at any time without prior notice. We encourage all customers to review this policy regularly to stay informed of any changes.
• No Refund on Unused Services: Refunds will only be considered for unused portions of the plan, based on our evaluation.
• Responsibility to Read: It is your responsibility to read this policy thoroughly before making any purchases. By purchasing a subscription, you agree to the terms outlined here.

Last Updated

March 16, 2025